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Anti-Money Laundering (AML) Policy

This policy is aimed at identifying transactions related to terrorism financing, money laundering, and other illegal activities. Transactions are subject to blocking if they are associated with high-risk platforms.

If such transactions are detected, the service reserves the right to:

  • dotSuspend the transaction;
  • dotRequest a photo or video of the user holding an identity document (Selfie);
  • dotRequest a screenshot from the user's withdrawal wallet account;
  • dotBlock the account and any related operations, and report the case to financial regulatory and/or law enforcement authorities in the jurisdiction where the service is registered;
  • dotHold the user's funds until a full investigation is completed;
  • dotProcess refunds of digital assets only to the original payment details or to alternative details after a thorough security check verifying the legal origin of the funds;
  • dotRequest additional materials and documents related to the exchange.